Privacy Policy
Privacy Policy
Draft note: Confirm whether EU and UK representatives are required and add their details before publication. Confirm the retention periods in Section 6.
1. Who We Are
MT.parts LLC (“MT.parts,” “we,” “us”) operates mt.parts. We are the controller of the personal information described in this policy.
MT.parts LLC
2764 Pleasant Road, Suite A #480
Fort Mill, SC 29708, USA
[email protected]
[CONFIRM] GDPR Article 27 may require a non-EU business offering goods to people in the EU to appoint an EU representative, and UK GDPR may require the same for the UK. Add their names and addresses here once appointed.
2. Information We Collect
You give us:
- Name and, where provided, company name
- Email address
- Billing and shipping addresses
- Order and quotation details, and the contents of messages you send us
Collected automatically when you use our site:
- IP address, approximate location derived from it, browser and device type, operating system, referring page, pages viewed, and time spent
- Cookie and similar identifiers (see Section 7)
Payment information. Card payments are processed by a third-party payment provider on their own hosted checkout. We do not receive or store your full card number, expiry date, or security code. We receive confirmation of payment and limited details such as the last four digits and card type.
We do not collect special category data, including health, biometric, racial or ethnic origin, political opinions, religious beliefs, trade union membership, sex life, or sexual orientation, and we ask that you do not send it to us.
3. How We Use Your Information, and Our Legal Basis
| Purpose | Legal basis (EU/UK GDPR) |
|---|---|
| Process and fulfil your order, take payment, arrange shipping, provide support | Performance of a contract |
| Respond to quotation requests and enquiries | Performance of a contract, or our legitimate interest in responding |
| Prevent fraud, secure our site, and enforce our terms | Legitimate interests |
| Understand and improve site usage | Consent for analytics cookies |
| Advertising and advertising measurement | Consent |
| Marketing emails and newsletters | Consent, withdrawable at any time |
| Tax, accounting, and export records | Legal obligation |
| Export-control and sanctions screening | Legal obligation |
4. Who We Share It With
We share personal information only as needed with payment providers, shipping carriers, Google Analytics, Meta Platforms through the Meta pixel, our email-marketing platform, professional advisers, and authorities where required by law.
We do not sell your personal information for money. The Meta pixel may share identifiers and browsing activity with Meta for targeted advertising. Under California and certain other US state laws, this may be treated as “sharing” for cross-context behavioural advertising. See Section 8.
5. International Transfers
We are based in the United States and your information is processed there. Some service providers may process data in other countries.
If you are in the EU, UK, or Switzerland, we may transfer your information to the United States. Where required, transfers are made under the European Commission’s Standard Contractual Clauses, the UK International Data Transfer Addendum where applicable, and appropriate supplementary measures. You may request information about these safeguards by emailing [email protected].
6. How Long We Keep It
- Order and transaction records: 7 years from the order date
- Quotation and enquiry correspondence: 3 years from last contact
- Marketing contact data: until you unsubscribe, followed by a minimal suppression record
- Analytics and advertising data: according to provider retention settings
[CONFIRM] These periods are recommendations and should match actual practices.
7. Cookies and Tracking
- Strictly necessary cookies to operate the site, maintain sign-in sessions, and hold cart contents
- Analytics cookies, including Google Analytics
- Advertising cookies and the Meta pixel
Analytics and advertising cookies are set only with consent where required. Our banner lets you accept, reject, or choose categories. You may change your choice through the cookie-settings link in our footer. You may also manage cookies in your browser and use Google’s browser add-on to opt out of Google Analytics.
8. Your Rights
EU, UK, or Switzerland
You may have rights to access, correct, erase, restrict, object to, or receive a portable copy of your data, and to withdraw consent. You may also complain to your local data-protection authority.
California residents
You may have rights to know, delete, correct, opt out of sharing for cross-context behavioural advertising, and exercise these rights without discrimination. Use the “Do Not Sell or Share My Personal Information” link or reject advertising cookies. We honour Global Privacy Control signals where required.
Everyone
You may ask us to access, correct, or delete your information, or stop marketing. Email [email protected]. We may need to verify your identity.
9. Marketing Emails
We send marketing emails only where you have consented or where permitted by law. Each message includes an unsubscribe link. Unsubscribing does not stop transactional messages about your orders.
10. Security
We use technical and organisational measures appropriate to the risk, including encryption in transit, access controls, and hosted payment processing. No method is completely secure, and we cannot guarantee absolute security.
11. Children
Our site is not directed at children, and we do not knowingly collect personal information from anyone under 16. Contact us if you believe a child has provided information.
12. Changes to This Policy
We may update this policy. Material changes may be announced on our site or by email where appropriate. The date above shows the latest revision.
13. Contact
MT.parts LLC
2764 Pleasant Road, Suite A #480
Fort Mill, SC 29708, USA
[email protected]
Last updated June 18, 2026.